Company: Al Futtaim Private Company LLC
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
2. JOB PURPOSE:
To ensure the customer is dealt with in a pleasant, professional and efficient manner providing best in class customer service by adhering to agreed business standards concerning vehicle check out, delivery, collections, exchanges and transfers process.
KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks
Vehicle delivery
For vehicle delivery: explain the basic terms and conditions to the customer, secure payment where necessary along with documents and get the customer to sign the rental agreement.
At the time of delivery ensure that the vehicle check report is accurately filled out by recording any additional damages, vehicle details, fuel, kms etc.
3. Ensures that the Drivers Log Sheet is updated with each checkout/check in the transaction.
Vehicle collection on Rental agreement termination
Ensures that all damages along with the check in KM and fuel are properly
Get proper acknowledgement from the customer on the Vehicle Check report.
Maintains proper record of the collection on the Drivers Log Sheet.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge: High school with valid Oman Driving License
Job-Specific Skills: Good command of English, Defensive Driving abilities, knowledge of vehicle operations.
Behavioural Competencies: Good communication skills, Effective listening and Customer focus
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Apply Click Here >>
Send your CV to >> resourcingteam@alfuttaim.com
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